USER AGREEMENT AND WEBSITE TERMS OF USE
General Website Terms of Use, General Rules and Legal Responsibilities
We recommend reading this User Agreement, which sets out the following terms, rules and legal responsibilities, before using the www.sammicturkiye.com.tr website.
If these terms are not suitable for you, please do not use the website.
www.sammicturkiye.com.tr By visiting or continuing to use the website, you are deemed to accept the terms of use set out in this User Agreement.
Transactions such as registration, placing an order, processing personal data, using cookies and sending commercial electronic messages are subject to the agreements, privacy notices, cookie policy and consent options presented separately to the user during the relevant transaction.
1. Rules of Use and Security
www.sammicturkiye.com.tris open to all visitors and members unless otherwise stated. Membership and basic website services are free unless expressly stated otherwise.
Website management may temporarily or permanently restrict a user’s access, suspend their account or close it in the cases below. Website management reserves the right to take legal action against persons carrying out these acts and to seek compensation for resulting damage.
1.a.
Recording inaccurate, incomplete, irregular, misleading or false information on the website, or sharing content contrary to law, public order, public morality or the rights of third parties, is prohibited.
1.b.
Copying, reproducing, publishing, distributing, modifying or commercially using all or part of the website content without the rights holder’s written permission is prohibited.
1.c.
The user is responsible for the security of the username, password and similar account details assigned to or chosen by them.
The user must not share account details with third parties or organisations and must notify website management without delay if they become aware of unauthorised use of their account.
The user may not use another person’s IP address, email address, username, payment information or other personal information without permission. They may not unlawfully access, record or share other users’ personal information.
The user may bear legal, criminal and financial responsibility for third-party use of their account details resulting from their own fault.
1.d.
Activities threatening website security or preventing or slowing the operation of the website or its software are prohibited.
In this context, the following are
Using malicious software or code,
Attempting unauthorised access,
Obtaining website data without permission,
Deleting or changing data,
Exploiting security vulnerabilities,
Overloading servers or databases with excessive traffic,
Collecting data without permission using automated software
prohibited.
2. Use of Content and Intellectual Property Rights
www.sammicturkiye.com.tr On the website, the
Sammic Türkiye name and logo,
Product images,
Photographs,
Videos,
Technical drawings,
Catalogues,
Graphics,
Page designs,
Texts,
Descriptions,
Databases,
Software and other content
are subject to intellectual and industrial property rights belonging, according to their nature, to Ufuk Tedarik ve Proje Hizmetleri Dış Ticaret Limited Şirketi, the rights holders of the Sammic brand or the relevant third-party rights holders.
No content on the website may be copied, reproduced, modified, published, distributed, transferred to another platform or used commercially, in whole or in part, without the rights holder’s prior written permission.
Viewing website content for personal and non-commercial purposes does not transfer its intellectual and industrial property rights to the user.
If unauthorised use of content is identified, Ufuk Tedarik ve Proje Hizmetleri Dış Ticaret Limited Şirketi may:
Suspend or terminate the user’s membership,
Request that use of the content cease,
Seek compensation for damage caused by the infringement,
Take legal action against the relevant persons or organisations.
3. Rights and Responsibilities of the Parties
3.a. Website Usage Data and Cookies
www.sammicturkiye.com.tr Certain technical information about the use of the website by its visitors may be processed.
This information may include:
IP address,
Date and time of visit,
Pages viewed,
Device and browser information,
Session and transaction security records,
Website usage activity
among other information.
Cookies necessary for the secure and proper operation of the website may be used on the basis of the personal data processing conditions set out in the relevant legislation.
Non-essential cookies used for performance, analysis, advertising and marketing are activated according to the user’s cookie preferences.
Details of personal data processing are explained in the KVKK Privacy Notice; details of cookie use are explained in the Cookie Policy.
3.b. Registration and Account Use
The user may begin using their account after accurately and completely filling in the required registration fields and completing the necessary verification steps.
The user agrees that the email address, telephone number, username and password used to access the website are accurate and belong to them.
The user is responsible for updating any changes to registration details through their account.
Creation and use of membership are also subject to the Membership and Use Agreement published on the website.
3.c. Use in Compliance with Legislation
The user www.sammicturkiye.com.tr agrees to comply with applicable legislation when using the website and the services provided through it.
This requires compliance with all relevant legislation, particularly the:
Turkish Criminal Code,
Turkish Commercial Code,
Turkish Code of Obligations,
Law on Consumer Protection,
Law on the Regulation of Electronic Commerce,
Personal Data Protection Law,
Law on Intellectual and Artistic Works,
Industrial Property Law,
Law on the Regulation of Publications on the Internet
and all other relevant statutory provisions.
The user also agrees to comply with the agreements, policies, announcements, notices and security rules published by website management.
The relevant user bears legal, criminal and financial responsibility arising from use contrary to law or website rules.
3.d. Restriction of Access
If a user is found not to comply with their obligations under this Agreement or the rules published on the website, their access may be restricted temporarily or permanently.
Depending on the nature of the breach, the user’s account may be suspended or closed.
Restricting access or terminating membership does not remove the user’s existing payment, delivery, return, warranty or other obligations.
3.e. Technical Operation of the Website
The user may not act in a way that prevents or makes it difficult for other users or visitors to use the website.
The user may not:
Overload servers or databases,
Send excessive requests using automated programmes,
Attempt to obstruct the operation of the website,
Carry out unauthorised data collection,
Make fraudulent attempts against order, campaign or payment systems.
If such activities are identified, the user’s membership may be terminated and the necessary legal proceedings initiated.
3.f. Continuity of Website Services
Website management does not guarantee that the website will operate without interruption or errors.
Temporary interruptions in website access may occur due to maintenance, updates, infrastructure failures, internet outages, cyberattacks, power failures, issues caused by third-party service providers or circumstances beyond website management’s control.
Website management may temporarily disable the website or certain features for security and technical reasons.
3.g. Copyright and Trademark Notices
The user www.sammicturkiye.com.tr On materials downloaded, copied or printed from the website, the user may not remove, alter or conceal:
Copyright notices,
Trademark indications,
Source information,
Intellectual and industrial property rights notices
in any way.
Printing content or storing it on a personal device does not grant the user ownership or commercial usage rights in that content.
3.h. Cancellation of Membership and Account Deletion
Requests to cancel membership or close an account may be submitted through the designated area on the website or via website management’s contact channels.
A user whose membership is terminated loses permission to log in to their account.
Closing an account does not prevent the user from applying for a new membership later. However, website management may reject a new application if an account was closed for violating website rules.
Even after the account is closed, records relating to:
Orders,
Invoices,
Payments,
Delivery,
Warranty,
Technical service,
Returns,
Legal proceedings
may be retained for the periods required by the relevant legislation.
Requests to delete, destroy or anonymise personal data are assessed separately under the Personal Data Protection Law and relevant legislation.
3.i. Relationships with Third Parties
The relevant persons are responsible for relationships that website users establish with each other or with third parties.
Statements, offers, commitments and transactions of third parties not expressly authorised by website management do not bind website management.
3.j. Rules for Specific Sections and Services
Different rules, terms and obligations specific to a service or transaction may be stated in certain sections of the website.
Users of these sections or services are subject to the specific terms presented before the relevant transaction.
If the specific terms differ from this User Agreement, the specific terms apply to the relevant transaction.
3.k. Protection of Personal Data
The KVKK Privacy Notice explains the purposes and legal grounds for processing users’ personal data, to whom it may be transferred, how it is collected and the rights users have.
Users may review the KVKK Privacy Notice published on the website for detailed information about personal data processing.
Presenting a privacy notice to the user does not constitute obtaining explicit consent. For processing requiring explicit consent, it is obtained separately and limited to the relevant transaction.
3.l. Payment Information
The user agrees that the information they provide for purchases on the website, including:
Credit or debit cards,
Telephone number,
Invoice information,
Identity and tax information,
Other payment and contact information
is accurate, current and their own, or that they are authorised to use it.
The user is responsible for unauthorised or unlawful use of payment instruments.
Card payments may be processed through the secure infrastructure of PayTR or other authorised payment institutions specified on the website.
Website management may request additional information or verification to ensure payment security, and may hold or cancel suspicious transactions.
3.m. Product Information
Product descriptions, technical specifications, dimensions, capacities, images and other information on the website are published to inform users.
Minor differences may arise due to technical updates by the manufacturer, screen settings or visual presentation.
The information governing the order is the product code, model, order summary, quotation, invoice and order confirmation.
Before ordering, the user must check that the product’s dimensions, capacity, electricity, voltage, phase, water, gas and other technical connection specifications suit the intended location.
3.n. Third-Party Links
The website may contain links to third-party websites, payment institutions, social media platforms or other service providers.
These links are provided for the user’s convenience.
The relevant third parties are responsible for the content, security, terms of use and personal data processing activities of their websites.
3.o. Limits of Liability
Subject to mandatory provisions of applicable law, website management cannot be held liable, to the extent that it is not at fault, for damage arising from:
The user’s manner of using the website,
Inaccurate or incomplete information provided by the user,
The user sharing account details with third parties,
Problems arising from the user’s device or internet connection,
Interruptions arising from third-party service providers’ systems
where website management is not at fault.
No provision of this Agreement may be interpreted to limit the rights of consumers or personal data subjects under mandatory legislation.
4. Notification and Contact Addresses
4.a.
The website is not required to ask visitors who do not register to provide a postal address in advance.
The email address and telephone number provided through registration, order, contact or quotation forms are accepted as contact details for ordinary communications relating to membership and website transactions.
Where a specific form of notification is legally required, notifications are made by the methods specified in the relevant legislation.
4.b.
The user must update changes to the email address, telephone number, billing address and delivery address given to the website without delay.
The user may be responsible for consequences arising when outdated contact details result in missed notifications, failed deliveries or delayed transactions.
4.c.
Website management may send notifications about:
Membership transactions,
Account security,
Order confirmation,
Payment status,
Delivery,
Returns,
Warranty,
Technical service,
Agreement and policy updates
to the user’s registered email address, telephone number or account.
Commercial electronic messages containing advertising, campaigns and promotions are sent separately from essential service notifications and in accordance with the relevant legislation.
The user agrees that they have read and understood the provisions of this User Agreement and will comply with the terms of use when using the website.
5. Updates to the Agreement
Ufuk Tedarik ve Proje Hizmetleri Dış Ticaret Limited Şirketi may update this User Agreement in response to legislative changes, updates to website infrastructure, changes to services or security requirements.
The current Agreement www.sammicturkiye.com.tr enters into force on the date it is published on the website.
Changes that significantly affect users’ rights and obligations may also be notified through appropriate contact channels.
6. Resolution of Disputes
For disputes arising from consumer transactions, consumer arbitration committees and consumer courts have jurisdiction within the conditions and monetary limits set by applicable legislation.
For disputes arising from transactions for commercial or professional purposes, Ankara Courts and Enforcement Offices have jurisdiction, subject to mandatory jurisdiction provisions.
7. Entry into Force
This User Agreement and Website Terms of Use www.sammicturkiye.com.tr the date it is published on the website.
Effective Date: 01-01-2024